Bridge Medical Communications and CONNECT Communications

Carolyn Pritchard is a healthcare communications leader and patient advocate with over 20 years of experience improving patient care through education, engagement, and strategic collaboration across the healthcare system. A former Registered Nurse, Carolyn brings a deep, first-hand understanding of the patient journey and the realities of clinical care. She has worked across the healthcare ecosystem, partnering with pharmaceutical companies, healthcare professionals, and patients to bridge gaps in communication and improve health outcomes. Carolyn is the Co-Founder of Bridge Medical Communications, a boutique medical communications agency, and CONNECT Communications, both of which she co-founded with Lorie Spence. Through these organizations, she leads client relationships, operations, and human resources, delivering empathetic, evidence-based communication strategies that support disease education, treatment awareness, and patient-centred care. At Bridge, Carolyn and her team design and deliver high-impact educational initiatives that empower healthcare professionals and patients with clear, meaningful information about critical therapies and procedures. At CONNECT, she focuses on strengthening collaboration between industry professionals, healthcare providers, and patients to improve disease management and create more personalized, supportive patient experiences. Known for her relationship-driven leadership style, Carolyn is a passionate advocate for collaboration, patient empowerment, and health system improvement. Her work is guided by a simple mission: to make the healthcare experience more human, more connected, and more effective for everyone involved